Refund policy
💜 All returns are refunded via store credit.
💜 All items under Final Sale category cannot be returned for store credit.
💜At Her Addiction, we’re constantly bringing in new merchandise, but in limited quantities. We do not perform exchanges on any merchandise.
💜Please be sure to send your item(s) back in full accordance with our return policy:
Items must be sent back within 1 day of the delivery/pickup date. Items must be in its original condition. Any items being returned that were worn, altered, laundered, damaged, or missing components will not be accepted. Any unaccepted returns will be discarded unless the customer pays for the item(s) to be returned to them.
A 50% restocking fee may be applied to Final Sale or sale items returned. Returns are processed within 10-15 business days after your return item(s) have been received.
We do not provide pre-paid return labels; you are responsible for covering shipping costs to return. Damaged, defective, or incorrect items must be reported within 1 day of delivery. If it’s not reported within that time frame, we will not issue credit. Please contact us via email at kyamaliz@herraddiction.net and provide as much details as possible, to include pictures.
* Her Addiction is not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns. When returning by mail, you will be responsible for covering shipping costs to return items.